|Sales Point||IP68, Gorilla 3, Aluminum protection|
|Rugged||Water Dust Shock Proof|
|Dimension||159×83×16 mm (L×W×H)|
|Package Dimensions||182mm×106mm×68mm (L×W×H)|
|Standby Card||Dual SIM Card (2*Nano SIM), SIM1 supports 4G only when 2pcs 4G SIM card inserted.|
|Physical Size||5.0 inch|
|Built-in Memory||2GB DDR3 (RAM) + 16GB EMMC (ROM)
3GB DDR3 (RAM) + 32GB EMMC (ROM)
4GB DDR3 (RAM) + 64GB EMMC (ROM)
|Front Camera||2.0MP FF|
|Rear Camera||8.0MP(A8 SE)
|Platform||QUALCOMM MSM8916 Quad Core|
|Network||GSM: 850/900/1800/1900 MHz (B5/B8/B3/B2)|
|WCDMA: 900/2100(A8 SE)
|FDD-LTE: 800/1800/2100/2600 (B20/B3/B1/B7)|
|SIM Card||Dual SIM Card (Nano SIM+Nano SIM), SIM1 supports 4G only when 2pcs 4G SIM card inserted.|
|Battery||4050mAh, Polymer electric core|
|Micro SD Card Maximum||Micro SD card (T-FLASH Card), Max up to 32GB|
|WIFI||Support WiFi and WiFi Hotspot, 2.4GHz|
|Sensor||Acceleration sensor, Light seneor, Proximity sensor, Geomagnetic sensor|
|Gestures In Wake Up||\|
|NFC||A8 Support, Except A8 SE|
|FM Radio||Yes (Earphone used as antenna)|
|Audio File Format||AAC/AAC+/AMR/AWB/MP3/VORBIS/FLAC/APE/MIDI/ IMELODY/WAV|
|Video File Format||3GP, MPEG-4, AVI|
España (Estados Unidos)
|Earphone Interface||3.5mm (Samsung standard)|
|Charging Data Interface||Micro 5PIN USB|
|Standard Accessories||1 Battery, 1 Charger, 1 USB Cable, 1pcs User Manual|
|Certificate||CE, RoHS, MSDS, UN38.3|
Welcome to AGM OFFICIAL STORE,This is “Frequently Asked Questions” Area.
Q:About The Network
A: We add a link to show you how to check the phone, whether it can be used in your country
1). All our smartphone is unlocked for worldwide use, but please check if your local area network is compatible with our AGM phones,
You can check this link: Willmyphonework.net Or " Maps.mobileworldlive.com " To see the network frequency for your country,
Please confirm with your carriers or suppliers before purchasing this product.
2) . Most of the two sim mobile phones have only one sim slot supporting 3G WCDMA / 4G network.
Q.About The Shipping Way
A.Dear customer, we offer 2 kinds of free shipping ways(Aliexpress shipping way and Singapore Post) ,what’s more, we still offer DHL shipping service.
Please notice that,usually we do not send the goods to India, Turkey, Brazil, Iran and other remote island countries,if the customer insists on shipping, we are not responsible for the loss of the package.
Q.About The Certification
A.We have CE and EAC Certification, we will apply for FCC certification in the future.
Q.About After Sales
1).Russian Customer:you can contact our Russia after-sale point directly.
2) .Other Countries : Before you open a dispute, please contact me on aliexpress first, we will find a good solution for you.
Q.About the Sensor
A.Sensor: Ambient Light Sensor,Fingerprint Sensor, Acceleration Sensor,E-Compass, Gravity Sensor,Gyroscope, Proximity Sensor.
Q.When will you send the goods?
A.We will send it within 7 days when you order, all goods will be tested before we send.
Q. I can not turn on the phone
A..Please check your phone's battery first,if there is a protect firm on the battery,please tear it off.Try to charge your phone for at least 3 hours then to see.
Q.How to use OTA to update Android System?
Dear customer, find the app“update” or “system update”,it will show that your system is up-to-date after update package installed.
Q.How is my phone always hot?
It is normal that the smartphone device gets hot when playing videos or games on it or charging it, however, you can reduce the hot by following actions:
1. Turn off the function and apps seldom used such as Wi-Fi, GPS etc.;
2. Turn down the brightness of the screen;
3. Turn off the apps running in the background periodically and clear cache periodically to keep enough running space all the time;
4. Uninstall abnormal apps with bugs which may cause much heat during running;
5. Do not use phone during charging unless necessary.
Refund & Cancellation
We believe that you will be pleased with your purchase from eKanzeey. we stand by our great products and prices, your orders are covered by the following.
If you purchase a product and find within 72 hours the price has dropped, we will refund the difference.
If you fill in the wrong customer shipping address, you should bear 99% of the liability. If you have used the wrong address contact us as soon as you realize as once it is shipped we cannot change it.
If you want to cancel an order within 24 hours after the payment has been confirmed, you will be eligible for a full refund. It is still possible to cancel an order after 24 hours but only until when it has been shipped. If an order has been shipped, we can not cancel or modify it anymore. It will have to be returned to us once your customer received it. We will only be able to issue a full refund covering the price of the item(s) and the shipping fees. More details, please check our refund/return policy
3 Day Return To Us
For whatever reason, if you are unsatisfied with your order within 3 days you can return it to us in new condition for a refund and the shipping charges. spare parts products cannot be returned if installed on a mobile phone and it's working.
Items Damaged in Transit
If items were visibly damaged on receipt, we kindly ask you to support us by accepting the parcel and contacting us within 7 working days, as well as providing us with the proof as follows:
1. Photos of the front and back sides of the packaging box
2. Photo, video, a screenshot of the defective item
3. Photo, video, a screenshot of the defect or defective area
Our sales manager will communicate with you for further information.